Who we are Vision, Mission, Strategy

We need to see communities as partners in response, not just recipients of information. Communities need a specific role and a stake in the response.

Interviewee during Vanuatu scoping mission, 2018


A world in which the needs of people affected by humanitarian crises are addressed more effectively and quickly, and they are respected and valued as agents of their own response and recovery. 


The CDAC Network brings together diverse local, regional and global actors to catalyse communities’ ability to connect, access information and have a voice in humanitarian emergencies.

We convene and collaborate, undertake research and share learning, strengthen capacityadvocateinnovate and work with technology so that the humanitarian sector is stronger in:

Providing timely, accurate, and reliable information to people preparing for, or affected by, disasters. This gives people news they can use – necessary information to look after themselves, their families, and their communities to help them mitigate risk and shape their own responses. This area of work supports ongoing adaptation of messaging and communication needs as the crisis unfolds and changes and strengthening capacity of humanitarians to focus on communication and community engagement in actions and approaches of technical working groups on the ground.

Supporting affected communities to connect or regain contact with friends, neighbours, family and the humanitarian response system. People’s survival depends on access to information, being in contact and having agency. It’s vital people affected by disaster are not left in the dark, cut off or isolated and have the means to communicate with those close to them and aid providers. Two-way communication channels with humanitarian actors allows for necessary dialogue, provision of clear, timely information and helps track, manage and dispel harmful misinformation and rumours. It’s about enabling people to connect by providing communication infrastructure, improving access to technology and supporting the community’s to access assistance and have role in relief efforts.

Developing good practice with communities and humanitarian response organisations to effect policy and systems change. This involves assessing communication and community engagement efforts and learning from each crisis through engagement with communities, local authorities and national governments and local, national and international humanitarian organisations. This includes ongoing evidence-based research on communication and community engagement and related advocacy, and supporting innovation in the sector.

Using the creativity of non-traditional partners with different operating cultures to bring about effective change on the ground. We do this by bringing actors together that perhaps have not collaborated before, to collectively catalyse the ability of communities to connect, access information, and be actively involved in managing their lives in disaster situations or high-risk environments.

Supporting and promoting collaboration across sectors to bring information and communication to the forefront of humanitarian response. This includes supporting innovative working models among new partners and diverse entities, and linking with cluster and inter-cluster coordination mechanisms. CDAC uses its unique convening power to cut across UN, NGO and private sector divides.

Read our 2016-2021 Strategy

About the CDAC Network

The CDAC Network is a growing platform of more than 30 humanitarian, media development, social innovation, technology, and telecommunication organisations, dedicated to saving lives and making aid more effective through communication, information exchange and community engagement.

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