What We Do Technology

Technology increasingly touches on and influences ways we connect, communicate and manage our lives. Common hashtags on social media like ‘#ICT4D’ and ‘#M4D’champion collective, tech-driven approaches to improve humanitarian action and development outcomes.  

We're looking more broadly to technology to lower barriers to people's’ participation in the design and delivery of humanitarian systems and services. Our membership is unique in bringing together diverse actors in and outside the humanitarian sector to tackle unfolding challenges and ensure disaster-affected communities have the means to regain greater control over their lives.

We're pushing for closer, more effective collaboration in uses of technology, allowing for more accurate disaster early warning systems, faster sharing of life-saving information, greater ability for people to connect and be heard, increased access to education, health, goods and livelihoods and more targeted and timely response in emergencies.

The flip side – automated weapons systems, online surveillance and cyber crime, to name a few areas  – is creating new and sometimes unforeseen dangers that call for action to support people in crisis and those involved in humanitarian response to understand and address the risks, responsibilities and consequences.  

Contact: Hannah Murphy, Communication and Community Engagement Advisor, Innovation and Technology Programmes

What they desperately needed was access to local information in a language they understood – could they go home? Where were the local services and who were all these foreigners who said they were coming to help?
Mark Frohardt, Executive Director of Internews Center for Innovation and Learning
I can’t see, so when my radio was destroyed in the cyclone, I felt very isolated. Now that I have a radio, I feel like I can see!
A blind monk in Burma who received a radio after Cyclone Nargis
Poor information flow is undoubtedly the biggest source of dissatisfaction, anger and frustration among affected people.
Tsunami Evaluation Coalition Synthesis Report
If we understand what is going on, we can be patient...
A man talking to the CDA Listening Project in Aceh
A community without a radio is worth nothing...People have already realized here that without radio the region is dead
Internews Humanitarian Information Service in Eastern Chad - Rahma Mohamed Ibed
I would say that registration [of those in camps] would have been almost impossible without the support of the communications teams.
CCCM Cluster Coordinator Haiti
We were trying to be a community safety valve – to sit the two groups down together and find out how they felt about the problems. If we couldn’t get them into the studio we would send the reporters out to the camps.
Radio Absoun, Chad
When people work and sweat in the field together their relationship becomes stronger, and when disaster strikes they will do virtually anything for their team. FRR seeks to build this kind of team in disaster prone countries before disaster strikes and has been taking this approach since 2007.
Mike Adams, First Response Radio