What We Do Skills, Knowledge and Training Services


The CDAC Network develops capacity at the individual, agency and sector level. We do this in several ways: by providing and highlighting training and peer-to-peer learning opportunities around the world and by maintaining a roster of skilled, deployable experts in partnership with NORCAP.



We offer several training courses, from an introductory e-learning module (external link) to an intensive, one-week, face-to-face technical course on communication and community engagement. We have training suitable for all staff, whether entry level, senior leadership or any level in between.  Courses can be commissioned through CDAC Network's Secretariat or delivered by you using our materials. 

Find out more about our training


The Humanitarian Communication Roster is a roster of expert personnel in humanitarian communication managed by NORCAP for the CDAC Network.  It aims to ensure that CDAC Network Members and other humanitarian responders can rapidly access communication experts to enhance their preparedness and emergency response activities to meet the information and communication needs of those affected by crisis.  The roster has been developed with funding from the Norwegian Ministry of Foreign Affairs and the UK’s Department for International Development.

Find out more about the roster and requesting a deployment

What they desperately needed was access to local information in a language they understood – could they go home? Where were the local services and who were all these foreigners who said they were coming to help?
Mark Frohardt, Executive Director of Internews Center for Innovation and Learning
I can’t see, so when my radio was destroyed in the cyclone, I felt very isolated. Now that I have a radio, I feel like I can see!
A blind monk in Burma who received a radio after Cyclone Nargis
Poor information flow is undoubtedly the biggest source of dissatisfaction, anger and frustration among affected people.
Tsunami Evaluation Coalition Synthesis Report
If we understand what is going on, we can be patient...
A man talking to the CDA Listening Project in Aceh
A community without a radio is worth nothing...People have already realized here that without radio the region is dead
Internews Humanitarian Information Service in Eastern Chad - Rahma Mohamed Ibed
I would say that registration [of those in camps] would have been almost impossible without the support of the communications teams.
CCCM Cluster Coordinator Haiti
We were trying to be a community safety valve – to sit the two groups down together and find out how they felt about the problems. If we couldn’t get them into the studio we would send the reporters out to the camps.
Radio Absoun, Chad
When people work and sweat in the field together their relationship becomes stronger, and when disaster strikes they will do virtually anything for their team. FRR seeks to build this kind of team in disaster prone countries before disaster strikes and has been taking this approach since 2007.
Mike Adams, First Response Radio