What We Do Communities of Practice

We currently have two communities of practice which are open both to Members and others alike. Each meets approximately quarterly via a conferencing facility, with ad hoc calls as required. 


Field Response

This community of practice was initiated in August 2012 in response to Network Members’ requests for a group through which to explore the opportunities and address the challenges to a predictable, legitimate, clearly mandated and sufficiently resourced coordination function for communication and community engagement. The main vision was to move from a series of ad hoc, response-driven field level initiatives, to a systematic and pre-agreed approach to supporting this area of response before, during and after crises.  

Chaired by OCHA, its remit is to bring together Network member organisations which are active at field level to:

  • develop the models and supporting mechanisms required to deliver on the vision outlined above, and
  • to support the Network in articulating and advocating for them.

It is not in itself an operational body.

If you would like to join this community of practice please contact: Angela Rouse.  


Chaired by UNHCR, the goal of this community of practice is to provide a forum that brings together expertise around common challenges in communication and community engagement. It draws on current experience and capitalises on creative interventions to identify and showcase technological and non-technological innovations. 

If you would like to join this community of practice please contact: Hannah Murphy.

What they desperately needed was access to local information in a language they understood – could they go home? Where were the local services and who were all these foreigners who said they were coming to help?
Mark Frohardt, Executive Director of Internews Center for Innovation and Learning
I can’t see, so when my radio was destroyed in the cyclone, I felt very isolated. Now that I have a radio, I feel like I can see!
A blind monk in Burma who received a radio after Cyclone Nargis
Poor information flow is undoubtedly the biggest source of dissatisfaction, anger and frustration among affected people.
Tsunami Evaluation Coalition Synthesis Report
If we understand what is going on, we can be patient...
A man talking to the CDA Listening Project in Aceh
A community without a radio is worth nothing...People have already realized here that without radio the region is dead
Internews Humanitarian Information Service in Eastern Chad - Rahma Mohamed Ibed
I would say that registration [of those in camps] would have been almost impossible without the support of the communications teams.
CCCM Cluster Coordinator Haiti
We were trying to be a community safety valve – to sit the two groups down together and find out how they felt about the problems. If we couldn’t get them into the studio we would send the reporters out to the camps.
Radio Absoun, Chad
When people work and sweat in the field together their relationship becomes stronger, and when disaster strikes they will do virtually anything for their team. FRR seeks to build this kind of team in disaster prone countries before disaster strikes and has been taking this approach since 2007.
Mike Adams, First Response Radio