CDAC Network advocates the establishment of collective approaches to communication and community engagement – at national and global levels. Research for a 2017 policy paper showed that this approach has significant support across the humanitarian sector. At national level the shape and functions of collective platforms, services and tools will vary according to context, needs and capacities. They should at a minimum:
- Undertake preparedness actions to ensure that response actors are well-placed to integrate communication and community engagement in a response.
- Ensure the coordination of information to the people affected and the collection and analysis of overall feedback data, including data collected and shared by individual organisations or clusters, in order to highlight trends to inform activities.
- Act as a service to existing and emerging humanitarian architecture, particularly those that support government-led and localised responses.
There are a growing number of collective platforms - known sometimes as working groups or communities of practice - operating in a range of contexts and at national or sub-national level. In some instances the approach is one of providing a collective service, such as the Inter-agency Common Feedback Project in Nepal.
Several examples of terms of reference are given below from the national platform Shongjog ('linking') in Bangladesh; the sub-national platform in Cox's Bazaar, Bangladesh which operates in the context of mass refugee influx; the national platform in the Philippines which operates both in a context of natural hazards and localised conflict; and a national platform in South Sudan operating in a context of conflict and periodic disease outbreak.
These are all current at December 2017. For further information or to add/amend a document, please contact: firstname.lastname@example.org