The CDAC Network joint event with the ICRC and DFID in September 2016 ‘Stepping up to the challenge of community engagement in a digital age: Creating dialogue and “virtual safety nets”, brought a considerable amount of energy to a complex number of issues around communicating with people living in dire circumstances that must be resolved. The report is not only a record of what happened, but also contains certain promises CDAC Network will hope to be able to fulfil in the future. This will include helping to establish a joint space with donors, the private sector and others involved in humanitarian action that will seek to take engagement with communities to a new level, while encouraging risk, innovation, and change in the way organisations may be operating on the ground. It is hoped that this type of joined up action will help to break down barriers and tackle some of the persistent institutional obstacles concerning true community engagement within humanitarian action. It will further contribute towards the achievement of the Participation Revolution commitment in the Grand Bargain.