A strategy for communication between key agencies and members of the public during crisis situations

Organisation: | Aug 2016 Author: Paul Reilly, Dima Atanasova
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These guidelines outline how to develop a communication strategy which can be employed by key agencies during crisis situations.

The guidelines were developed based on University of Leicester research on communication responses in three case studies - flooding, a festival thunderstorm and town riots. Although the case studies took place in Europe, many of the key guidelines can be useful for humanitarian response agencies across the world.

Both the authors are based at the University of Sheffield.  

Download PDF: A strategy for communication between key agencies and members of the public during crisis situations Download PDF: A strategy for communication between key agencies and members of the public during crisis situations

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