What are the minimum deliverables in a humanitarian response to meet a community's information and communication needs?
This practice brief has been developed to describe the essential elements required to meet a community's information and communication needs during the first six weeks of a response and has been drawn from lessons captured from field response, consultations, evaluations and secondary data reviews.
The essential elements, designed to build on good practice and address common gaps, are:
- Speaking with and listening to communities to ensure that communities are better able to access life-saving information, voice their needs, ideas and feedback.
- Assessment and evaluation to ensure that through comprehensive CwC assessment, monitoring and evaluation affected communities are able to drive decision making
- Technical Support to draw on sector-wide expertise to support effective CwC approaches
- Coordination of CwC to enable stronger communication through coordinated action and common services
- Advocacy and representation to promote the role CwC plays and ensure that all stakeholders commit to integrating it into the response planning and resourcing.
The guidance is suitable for multiple purposes: as a preparedness, response or monitoring / evaluation tool to informing planning, activities, resourcing, decision making, and generate learning. If you or your colleagues are undertaking any preparedness, planning, monitoring or evaluation activities, please consider using the guidance as part of it, though you can use the practice brief independently of other processes.
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