The Ushahidi Haiti Project (UHP) was a volunteer-driven effort to produce a crisis map after the January 2010 earthquake in Haiti. Information about the crisis was mapped in near-real time by volunteers from a variety of sources including: social media, SMS, web, email, radio, phone, situation reports, television, list-serves, and live streams. The project represents an impressive proof of concept for the application of crisis mapping and crowdsourcing to large scale crises.
This evaluation was commissioned by the student group at the Tufts University Fletcher School, an instrumental actor in the UHP deployment. Its purpose is to inform future crisis mapping efforts by understanding the UHP from a user perspective.
The evaluation is structured around the Organization of Economic Development's (OECD) criteria: relevance, effectiveness, efficiency, impact and sustainability. The evaluation team used a mixed methods approach combining surveys of key user and volunteer groups, 30 interviews with core UHP volunteer staff and stakeholders, document review/data analysis primarily focused on UHP message data, volunteer chat forums, coordination chat history and key news sources/blogs.
The report contains a number of recommendations relevant to agencies working in the humanitarian and volunteer technical communities.