In October 2012, over 40 agencies across the humanitarian and media development sectors gathered to take part in the first CDAC Network simulation. The two-day crisis simulation aimed to build the capacity of staff within CDAC Network Member agencies and partners, to be prepared for and plan a coordinated, collaborative, multi-agency response to an emergency, with a focus on supporting communication and use of media and technology.
This document captures key reflections and learning points from simulation participants and the simulation observer team. It also acts as a record of the two days by describing what was planned, what happened and why, and the learning generated from this. It provides some detail about the different communication platforms and tools introduced, thereby acting as a reference guide for participants.
The report highlights the importance of encouraging interagency collaboration and understanding of each others' roles in relief scenarios. The CDAC Network may be well placed to help here by providing: models and case studies; support and incentives for collaboration; defined channels for collaboration; and pre-disaster agreements. It was found that technology can potentially act as either an enabler or a barrier to effective two-way communication with affected communities, and needs to be used in ways appropriate to a particular context.