Resources: Case Studies - Assessment

Case Studies - Assessment

Camp Terrain Accra is one of the biggest camps in Haiti’s capital, Port au Prince, with around 25,000 residents. It was also one of the few to have a professional international camp manager supported by a major NGO – the American Refugee Committee (ARC). The following story about listening to camp residents came to the attention of the camp manager through a chance conversation with a national staff member who had worked on the project at the time.

Case Studies - Assessment

Very early on in the project the team working on ENDK (1) realised that some kind of system for audience feedback, and to enable listeners to ask questions, was essential. This was especially important in an environment where travelling to earthquake-affected areas near the office was so difficult.

Case Studies - Assessment

A few weeks into the cholera outbreak, the Haitian Red Cross (HRC) psychosocial section organised an initial series of nine discussion and awareness-raising groups on cholera in four earthquake-affected areas where they were already working (1). These groups were originally held to increase community awareness and address the psychosocial aspects of cholera (such as stigmatisation and grief), and were not set up with research purposes.

Case Studies - Assessment

Shortly after the outbreak of cholera in October 2010, Communications with Disaster Affected Communities (CDAC) Haiti initiated a multi-agency process to survey levels of knowledge of cholera, and of its prevention and treatment. Organisations felt that they needed indicators on information needs around the disease.

Case Studies - Assessment
In August 2011, Internews led a joint communication and information needs assessment with Radio Ergo/ International Media Support (IMS) and Star FM of Kenya, with significant support from the Norwegian Refugee Council (NRC).
Case Studies - Assessment
In Zimbabwe, a local NGO – the Humanitarian Information Facilitation Centre (HIFC) – piloted an electronic national survey on access to information, using questionnaires on smart phones rather than traditional paper forms.
Case Studies - Assessment

For the first time in an emergency, media development NGO, Internews, began funding a research unit from the earliest days of their response in Haiti. The research department began as a way of mapping and understanding the best tools to improve communication with affected communities, in order to strengthen their daily humanitarian news programme Enformasyon Nou Dwe Konnen – ENDK (Kreyol for ‘News You Can Use’).

Case Studies - Assessment
The 2010 floods in Pakistan submerged over 100,000km2 of land and displaced nearly 10% of the country’s population over a vast geographical area, causing over 1,980 reported deaths and nearly 2,946 injuries.