The calendar displays events and calendar feeds submitted by your group.

  • Add events to the calendar to let others know about what's coming up.
  • Add iCal feeds to automatically populate your calendar with events from external sources.

Communicating with People in Crisis

Event type:
Partner Events
88mph, Nairobi, Kenya
2012-12-06 08:30 - 18:00

 Communications with People in Crisis:

Collaborating with the local technology & media sector




This two-day Adeso, OCHA & CDAC Network event will bring together key members of the technology and humanitarian/development communities in Nairobi to improve mutual understanding, explore opportunities for collaboration, and foster working partnerships.

It is the first spin-off event from the CDAC-N Media and Tech Fair, held in March 2012, and the focus will be on the collaboration between the humanitarian and development sectors and local technology and media sector in eastern Africa. It is being organised by CDAC-N Members and other actors in the region.


In eastern Africa, humanitarian and development agencies are beginning to use technology and media channels to communicate better with the people they serve to make their work more relevant and themselves more accountable. They are also using these tools to gather information from people affected by conflict and disasters to establish humanitarian needs more accurately and respond more efficiently. Ahead of the curve are technology and media practitioners developing innovative tools which are either often overlooked by development agencies, or unsuitable for their operating environment.

With Nairobi at the frontline for both the technology and development sectors in Africa, this event is an opportunity for development agencies to engage with local talent and technology to learn about what works and what doesn’t, and for the technology and media communities to better understand the needs and imperatives of these agencies.

The event is aimed at people who want to:

  • Learn how traditional media and new technology can be used in humanitarian/development work by sharing practical examples and discussing real experiences.
  • Better understand the operating environment during times of crisis and examine which tools can be used
  • Learn why communication with communities before, during, and after a sudden onset disaster hits is so important.
  • Learn about the benefits and challenges of collaboration between the public/humanitarian/development sector and the private/technology sector.
  • Begin conversations, initiate ideas and improve mutual understanding for future collaborations.
  • Contribute to the Communicating with Disaster Affected Communities (CDAC) Network’s directory of tools and service providers to help humanitarians practitioners integrate this in their work.


This event will be of interest to individuals involved in the planning and implementation of communication initiatives in humanitarian or development settings; decision makers who which to learn more about how communication can help them achieve their overall aims; as well as technology and media representatives who wish to share their tools and approaches.


8:45-9:00 Introductory Panel  
9:00 Using Communications Technology to Build Community Resilience to Disasters. Featuring: Frontline SMS, Praekelt Foundation, Action Aid, M-Farm, Soko Shambani, Safaricom, M Prep and Medic
+ Q & A Panel
10.30 Coffee Break
10.45 Focus on Kenya – Communications for Conflict Prevention & Peacebuilding. Featuring: Inuka Kenya, Sisi ni Amani Kenya & Txt for Peace, Umati Project & Internews.
+ Q & A Panel
12:00 Using Communications Technology during humanitarian crises. Featuring: presentations from the International Committee of the Red Cross (ICRC), HIJJRA & the Danish Refugee Council.

12:30 Buffet Lunch

1:30 Transforming Lives through Media. Featuring: BBC Media Action, Well Told Story & IRIN News
+ Q & A Panel
Focus on Social Media

  • The rise of social media in East Africa by Michael Hasenpusch
  • The role in disaster response and development  by Kenya Red Cross Society

2:45 Collecting, Mapping & Visualising Information

  • Crowd sourcing Data & Interactive Mapping by Ushahidi
  • Mapping Informal Settlements  by Spatial Collective
  • Infographics for development and advocacy by  Sprint Interactive
  • Asset and people mapping in emergencies by Microsoft


3:45 Coffee Break

4:00 Q&A Panel  

4.20 UNHCR Session: Communicating with Refugees. Featuring: CARE, Refugees United, Film Aid, Star FM & Lutheran World Foundation

5:30 Wrap up and drinks reception

There will be a permanent mini-marketplace on both days where technology providers showcase their tools and services to support humanitarian response/development.                                                                                                                                                                                                                                

For more information & RSVP please contact Tamara Leigh on

This event is made possible by generous contributions from BBC Media Action & Microsoft.


Adeso is a humanitarian and development organization that is changing the way people think about and deliver aid in Africa. Working in a very different way than most, Adeso believes that development must come from within, not outside African communities. For over 20 years, Adeso has worked hand-in-hand with African communities to prevent, manage, and overcome situations that adversely affect a community’s wellbeing. Regardless of where we work, our approach is the same: we help vulnerable communities through partnerships and shared decision making. Adeso is headquartered in Nairobi, Kenya, but recognized as a charity in the UK, Kenya and the United States. The organization has over 10 field offices across Kenya, Somalia, and South Sudan.

The UN Office for the Coordination of Humanitarian Affairs is responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. We aim to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors to alleviate human suffering in disasters and emergencies, advocate the rights of people in need and promote disaster preparedness and prevention. UNOCHA Eastern Africa plays a critical role in providing first-line surge support to crisis-affected countries where there is no OCHA presence, such as Burundi, Djibouti, Rwanda, and Uganda.


The CDAC Network is a cross-sector collaboration that brings together leading humanitarian and media development agencies in a new collaboration that recognises information and two-way communication as key humanitarian deliverables. It was formed in 2009 with a view to improving two-way communications between aid actors and disaster affected populations, with a vision that people affected by crisis being well informed and actively communicating with those responding to the crisis, thereby being actively engaged in decisions about their future as well as the relief efforts in their country. Fundamentally, the CDAC Network envisions crisis-affected people being equal partners in, and agents of, their own recovery.

Internews is an international media development organization whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect, and the means to make their voices heard.  Since the 2004 tsunami in Indonesia, Internews has been present in major humanitarian crises around the world, linking affected populations, local media and humanitarian agencies to provide life-saving information and set up effective two-way communications platforms.


BBC Media Action harnesses the power of media and communication to help reduce poverty and assist women, children and men to understand their rights. Their work focuses on governance and rights, health, resilience and humanitarian response. Founded in 1975, Microsoft is the worldwide leader in software, services and solutions that help people and businesses realize their full potential. Supporting humanitarian relief and disaster management efforts is core to Microsoft’s commitment to develop technology solutions, tools, and practices that can foster social and economic change.

Next Events

2014.04.30Google Campus Ground Floor Space 4-5 Bonhill Street EC2A 4BX London
2014.05.08Geneva, Switzerland
Humanitarian Accountability Partnership (HAP) 2014 Conference on Prevention of Sexual Exploitation and Abuse (PSEA) by A...
2014.07.19Keble College, Oxford, UK
The emerging trend of ‘humanitarian innovation’ has captured the minds and practices of humanitarian actors...