UNOCHA's comprehensive report imagines how a world of increasingly informed, connected and self-reliant communities will affect the delivery of humanitarian aid. Its conclusions suggest a fundamental shift in power from capitals and headquarters to the people aid agencies aim to assist. The report is split into two sections. In section one, the first chapter charts how new communications technologies are already affecting people's behaviour in emergencies. The second chapter lays out some of the most pertinent features of these new technologies, and identifies opportunities and difficulties in applying them. The third chapter describes how many aid agencies are adapting to a more open, participatory way of interacting with people in crisis, and how that is affecting their activities. The fourth chapter proposes a plan for humanitarian organizations to adapt.
The second section of the report presents country-level data and trend analysis relevant to humanitarian assistance. It brings this information together in one place and presents it in an accessible way.