On the Ground

TECHNICAL TRAINING ON COMMUNICATION AND COMMUNITY ENGAGEMENT IN HUMANITARIAN RESPONSE

Background

In the wake of the Participation Revolution, a commitment of the 2016 Grand Bargain, there is increasing demand from government officials as well as humanitarian and project staff to develop their knowledge and skills on communication and community engagement so that communities have the ability to connect to each other and to responders, access information and have a voice in humanitarian emergencies. This enhances the effectiveness of aid; fosters greater accountability, transparency and trust; and improves the outcomes for disaster-affected people.

The CDAC Network has developed four technical training courses using experience and knowledge gained in a number of emergencies over the last four years aimed at those seeking to improve the outcomes for disaster affected people and wish to be at the forefront of the Participation Revolution. The development, piloting and roll out of these has been funded by the UK’s Department for International Development (DFID).

To find out more or to commission training contact us on training@cdacnetwork.org 

E-learning course: Communication is aid

An introductory, three-hour e-learning course that introduces the concept of communication as aid. It takes participants through a number of interactive scenarios to teach the basic elements of how to engage and provide information for affected communities and establish communication mechanisms for dialogue. This is a 2018 update to the course originally developed through the BBC Media Action and Internews infoasaid project.

Hosted on Kaya by the Humanitarian Leadership Academy, this course can be taken on its own or as a precursor to other courses.

Find out more and take the course: https://kayaconnect.org/course/info.php?id=768

 

Technical training: communication and community engagement in humanitarian response*

Course Aim

Modular in format and normally run face-to-face over five days, this course takes managers and field staff through the theory and practice to ensuring communication and community engagement are a predictable, consistent and resourced element of emergency preparedness and response. It develops the knowledge and skills to:

  1. Provide information for people affected by disaster to save lives and mitigate risk;
  2. Set up mechanisms for two-way communication between humanitarian actors and the people they seek to serve so that humanitarian programmes are informed by communities, enable their participation in humanitarian response and enable them to hold actors to account when something isn’t right;
  3. Enable communication between disaster-affected people themselves to keep people connected to each other;
  4. Engage in collaboration across different humanitarian actors, with different humanitarian actors to harness different experiences, skills and expertise.


Who is the training for?

The course has been designed primarily for humanitarian programme staff, team leaders and managers with limited or no experience of communicating with communities. These may come from national and international NGOs, UN agencies, governments, donors and private sector actors involved in or planning to be involved in communicating with communities. Participation is encouraged from staff from all response sectors.  It is also suitable for emergency deployment roster / surge staff.

The maximum number for each course is 25 and participants are carefully screened to ensure the course is a good fit for them in their current role, that materials can be adapted to suit their learning needs and to maximise learning between participants.

 

Advanced technical training: communication and community engagement in humanitarian response*

The advanced technical training is for two primary audiences: i) field and technical staff who have completed the technical training and whose work requires a more in-depth knowledge of communication and community engagement, and ii) senior staff or those on deployment rosters, who need to have a deeper knowledge of communication and community engagement.  It covers a number of subjects including needs assessments, planning, resource mobilisation, implementation, monitoring and evaluation.

 

Briefing Module*

In this two-hour module participants receive an overview of what communication and community engagement is, why it is important and how it feeds into improving accountability and participation.

 

* For each of these CDAC Network will shortly be publishing facilitators guides with training packs, which provides all the guidance and materials required for experienced facilitators with sound knowledge of communication and community engagement to deliver the training. 

About the CDAC Network

The CDAC Network is a growing platform of more than 30 humanitarian, media development, social innovation, technology, and telecommunication organisations, dedicated to saving lives and making aid more effective through communication, information exchange and community engagement.

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