As the COVID-19 pandemic spreads, at the CDAC Network we remain acutely aware that the full force of its impact has not yet been felt in many humanitarian crises. However, what is clear is that without effective communication about the virus – how to prevent it, treat it and issues relating to self-isolating – we have little hope of containing what could rapidly become a catastrophe.
To this end, CDAC is committed to bringing those working in humanitarian settings the very latest guidance, messaging, advice and resources. This summary will be updated daily as new information and resources come online and are made available.
- The WHO remains the remains the main hub of the response and issues regular situation reports. and has developed health-specific online training courses and a simulation exercise relating to the epidemic. The WHO has mapped the outbreak of the virus worldwide.
- The WHO has also created COVID-19 Strategic Preparedness and Response Plan (SPRP) a which outlines the public health measures that need to be taken to support countries to prepare for and respond to COVID-19. The WHO has also activated a Partners Platform which collates all of the WHO advice and guidance.
- OCHA has issued a Global Humanitarian Response Plan for COVID-19.
- The US Centres for Disease Control and Prevention's website on COVID-19 remains one of the best for general health and travel advice.
- Doctors of the World, in association with the British Red Cross, have translated the latest (UK) National Health Service recommendations and advice for patients into 23 languages.
- IASC has produced an excellent Briefing note on addressing mental health and psychosocial aspects of COVID-19.
- ALNAP has created an excellent COVID-19 Response Portal which curates resources and guidance from across its membership.
- Global MediXchange for Combating COVID-19, a partnership between the Alibaba Foundation and the First Affiliated Hospital of Zhejiang University, brings together all of the latest research on virus prevention and treatment.
- COVID-19 scientific resources as collated by the Geneva Centre for Education and Research in Humanitarian Action (CERAH).
- Save the Children's excellent free online training aims to equip humanitarians, including local responders, to respond to COVID-19.
- OCHA has developed and curated key UN guidance for those working in the cluster system.
- Disaster Ready have put together a series of learning resources related to COVID-19 for both general use in both English and French, and also a portal of resources specific to health workers, which is currently available in English - all free to download.
- Anthrologica as part of SSHAP have recently released a number of key documents: Key considerations: COVID-19 and informal urban settlements, Key considerations: quarantine in the context of COVID-19, also available in French and Chinese along with a host of in-depth social science research related to the pandemic available on the SSHAP COVID-19 resource portal.
Messaging and communications
- Merriam Webster dictionaries have developed a simple guide to COVID-19 terminology
- H2H Network has funded BBC Media Action, Internews, Evidence Aid and Translators Without Borders to lead a project to fight misinformation around the virus. To receive the weekly Connect:COVID-19 bulletins, email COVIDemail@example.com
- WHO has created a series of myth busters to counter the spread of misinformation and rumours.
- Those working on communication should refer to CDAC’s Practice Guide to Working with Rumours – also available in Arabic and French.
- International SOS has created a series of videos, presentations and infographic posters available in a variety of languages.
- Great selection of resources relating to COVID-19 for Social and Behaviour Change - in both English and French
- UNICEF has created some key messaging for the prevention of the spread of COVID-19 in schools.
- Those working with the media should refer to BBC Media Action’s Guide for the media on communicating in public health emergencies. Also available in Arabic and French, with more languages being made available in the coming days.
- Great posters related to health and hygiene from the BBC that anyone is free to download and use: available in English only.
- Excellent and easy-to-use and read card sheets relating to issues around COVID-19 for those with communications disabilities. Invaluable resource.
- The New Humanitarian held an insightful recorded webinar on how COVID-19 will impact crisis zones. Recoding available, write-up imminent.
- Translators Without Borders has teamed up with health publisher Hesperian to create a series of COVID-19 Factsheets, available in 18 of the world's most widely used languages.
- The Refugee Response has created a simple animation explaining the basic facts and safety information for COVID-19, currently available in Burmese, Karen, Nepali, Kinyarwanda, Arabic, Swahili with more languages being added.
- First Draft News has created a comprehensive list of tools and guides for journalists covering COVID-19.
- Translators without Borders has issued a brief on the importance of language in the COVID-19 response.
- Canva, the online digital graphics platform, has created a set of great social media-ready graphic related to COVID-19.
- This excellent short Guide to community engagement at a distance from BBC Media Action and available in English and Bangla is designed to assist development and humanitarian agencies to think through how risk communication and community engagement activity related to COVID-19 can be carried out without face-to-face interaction with communities. By using remote methods, agencies will be able to safeguard the health of their own and their partners’ staff and volunteers, while still ensuring that communities receive accurate, up-to-date information as well as having access to communication channels which allow them to provide feedback and share their concerns and worries.
- Check out WHO's Communication and Community Engagement (RCCE) Action Plan Guidance COVID-19 Preparedness and Response along with UNHCR's Risk Communication and Community Engagement guidance.
- The IASC has created a portal of tools and resources aimed at those working on accountability and inclusivity in humanitarian response.
- Important COVID-19 Rapid Assessment Tool, developed by WHO, IFRC and UNICEF and Focus group discussion guide for communities developed by IFRC.
- Following the Asia-Pacific Risk Communication and Community Engagement (RCCE) Working Group producing a 4Ws mapping of RCCE (most recently updated on March 20) the group have also produced the extremely helpful COVID-19: How to include marginalized and vulnerable people in risk communication and community engagement.
- The British Red Cross’ Community Engagement Hub continues to collate the latest communication and community engagement-related resources, which already contains a wealth of content.
- Jointly developed by IFRC, IOM, UNHCR and WHO is this great Interim Guidance on Scaling-up COVID-19 Outbreak in Readiness and Response Operations in Camps and Camp-like Settings.
- IFRC has produced a Risk communication and community engagement strategy for Africa – also available in French.
- Health Communication Resources has put together a resource page aimed at small community based organisations and local faith groups, to help them bridge between information sources and community members, with a particular emphasis on working to psychosocial support strengths.
- Great blog from NRC called 10 things you should know about coronavirus and refugees.
- Sphere have produced guidance related to the Sphere Standards and the Coronavirus response in eight languages, and counting.
- CDAC's How To Guide on communication and community engagement (CCE) in humanitarian action, which brings together a decade of best practice in CCE and its coordination, is available in English, French, Spanish and Portuguese.
- ACAPS has a number of new resources out including a dataset on government measures implemented around the world and special reports on the COVID-19 risk for refugees in Yemen and the Rohingya refugees in Bangladesh.
- A4EP have issued an important Localised response to COVID-19 global pandemic position paper.
If you have a resource you would like to share, please send it to firstname.lastname@example.org marked "COVID-19 Resources"