Call for Good Practice Submissions on Rumour Tracking and Management

Source: Thu, 26 Jan 2017 10:24 AM
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The CDAC Network is producing a good practice guide on rumour tracking and management in humanitarian response and is seeking contributions of good practice. COMING SOON: a series of webinars to launch the guide. Check back here for details of follow us on Twitter @CDACN #RumourGuide #commisaid


How to contribute

We would like to hear from practitioners about their current practices in rumour tracking and management, or how they deal with misinformation / disinformation. Though the guide will be aimed at use in humanitarian response we are keen to hear examples from other sectors, such as the development or private sector as well.

To contribute, simply answer a series of questions designed to help you share your practice by:

  • Completing the questionnaire online on Typeform or
  • Requesting an offline form (Word format) from (best if you want to be able to come back to your answers later)

Deadline: The call has now closed. If you would still like to contribute it may still be possible as we are currently drafting the guide: please contact Angela on the email above.


Further information

The CDAC Network is developing a good practice guide on rumour tracking and management, comprising guidance, case studies and practitioners’ tools. Practitioners’ inputs, alongside a desk review and key informant interviews, will be reviewed by a steering group comprising sector experts to provide a concise, practitioner-facing resource. The final product will be launched mid-2017 through a series of webinars.

We are asking for examples of initiatives or approaches that identify, monitor and address rumours that directly impact people affected by disaster, or that impact the delivery of humanitarian assistance to communities.  We are interested in examples from chronic emergencies, conflict settings, public health emergencies as well as slow and rapid onset crises, as well as examples from outside the humanitarian sector.

We are interested to in both single agency rumour tracking and management and multi-agency or collaborative examples. You do not need to be a CDAC Network member to contribute – in fact we’d love to hear from organisations that aren’t as well.

Some of the areas we are interested in:

  • How do you identify rumours in your work? How do you assess whether it is dangerous or problematic? What do you do next?
  • Do you collaborate with other people or teams in your agency or outside of your agency?
  • Do you have examples of when you have addressed a rumour and this has had better outcomes for people affected by disaster? Or where your humanitarian programme has been more effective / efficient as a result?
  • What successes or challenges have you had in your rumour tracking work? What have you learnt?


This work is funded by the Humanitarian Leadership Academy.


Check back here for updates and follow us on Twitter @CDACN #RumourGuide

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About the CDAC Network

CDAC Network (CDAC-N) is a growing platform of more than 30 humanitarian, media development, social innovation, technology, and telecommunication organisations, dedicated to saving lives and making aid more effective through communication and information exchange

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